Work Experience

Shift Leader @Mastermind toys

MAY 2017 - present

  • - Maximize the sales opportunities in the store
  • - Create an exceptional customer service experience
  • - Motivate and coach employees to meet their potential and customer's needs
  • - Participate in the creation and maintenance of an enticing shopping environment
  • - Participate in the creation of employee breaks schedule and responsibilities coverage
  • - Monitor floor coverage throughout the shift
  • - Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
  • - Maintain high level of product knowledge

Support Assosiate @Club Monaco

OCT 2016 - APR 2017
  • - Organize backstock room
  • - Accurate product tagging
  • - Daily replenishment
  • - Provide perfect Customer Service Experience
  • - Maintain and check secure store and stock operation
  • - Conduct the procedures of product recieving and shipment
  • - Maintain a high level of communication and positive environment within a team

Social Media Coordinator @After Breast Cancer

JUL 2016 - OCT 2016
  • - Create and maintain relevant social media accounts
  • - Develop innovative and creative media content across social media platforms
  • - Create visual content
  • - Keep track of social media trends
  • - Organization and promotion of events
  • - Analyze and report social media actions on a monthly basis
  • - Strong, professional written and verbal communication skills
  • - Ability to work independently as well as in a team environment

Education

Bachelor of Arts. Member of Dean's Honour Roll @York University

2017

Culture and Expression